Privacy Policy
This Privacy Policy explains how mSite Solutions (“we,” “us,” “our”) collects, uses, and shares information when you visit msitesolutions.com (the “Site”) or contact us / place an order through the Site.
1) Information We Collect
Information you provide to us
When you submit a form or place an order, we may collect:
Name
Email address
Domain name / website URL
Message / project details you submit (for contact or quote requests)
Plan / order details you select (for purchases)
Payment information
Payments on our Site are processed by PayPal. We do not collect or store your full payment card details on our website. When you pay, PayPal may collect information necessary to complete the transaction (such as your name, email, and other details depending on how you check out). PayPal+1
Automatically collected information
Like most websites, our web server/hosting provider may automatically log basic technical information, such as:
IP address
Browser/device type
Pages viewed and approximate timestamps
This information is typically used for security, troubleshooting, and site reliability. WordPress also recognizes certain identifiers (like IP address) as personal data in many contexts. WordPress Codex
2) How We Use Your Information
We use information we collect to:
Respond to contact and quote requests
Provide services you request (for example, setting up hosting or building/maintaining a WordPress site)
Send transactional communications (order confirmations and service-related messages)
Maintain security, prevent abuse, and troubleshoot issues
Comply with legal obligations (accounting, recordkeeping, dispute handling)
We collect and use only the information necessary to provide and support our services.
3) Cookies and Tracking
We do not use cookies for advertising or behavioral tracking.
However, some cookies or similar technologies may still be used for basic site functionality (for example, security features, session handling, or if you log in as an administrator), and third-party services (like PayPal) may use their own cookies or similar technologies as part of the checkout experience. PayPal
4) How We Share Information
We do not sell your personal information.
We may share information only as needed for business operations, such as:
Payment processing: PayPal (to complete transactions) PayPal+1
Hosting / infrastructure and security: our hosting providers and security tools (to operate and protect the Site)
Service delivery: if necessary to provide the service you requested (for example, performing a migration or provisioning a hosting account)
We may also share information if required to comply with law, enforce our terms, or protect our rights and users.
5) Data Retention
We retain information only as long as reasonably necessary to:
Provide services and support
Maintain business records (including accounting)
Handle disputes and enforce agreements
Meet legal obligations
If you want us to delete a message/quote submission, contact us and we’ll consider the request subject to legal/operational requirements.
6) Security
We use reasonable administrative, technical, and organizational measures to protect information. No website or transmission is 100% secure, but we work to reduce risk through security controls and good practices.
7) Third-Party Links
Our Site may contain links to third-party sites or services. Their privacy practices are governed by their own policies. PayPal’s privacy practices are described in PayPal’s privacy statement. PayPal
8) Contact Us
For privacy questions or requests, contact us via our Contact Us page.